Privacy Policy

The goal

This policy applies to all processing of personal data carried out by Ôtentik et Fière Inc. and aims to inform the user on how Ôtentik et Fière Inc. carries out the processing of personal data (including details of the type of personal data collected and the purpose of their processing), and the rights of the user regarding their personal data.

Contact (Law 25)

In case of questions about the Privacy Policy, the user can contact Ôtentik et Fière Inc. by the following means:

• Head office: 9130 Rue Saint-Urbain, Montréal, QC H2N 1S7 Number 4
• Phone : +1 (833) 683-6845

The user can establish direct and effective communication with Ôtentik et Fière Inc. by written communication sent to one of the addresses indicated or also by sending an email to the address: [email protected].

Additionally, the personal data controller information is listed below:

• Trade name : Ôtentik et Fière Inc.
• Responsible : Samy Tagba
• Address : 9130 Rue Saint-Urbain, Montreal, QC H2N 1S7 Number 4
• Phone : +1 (833) 683-6845 3010 mails
• E-mail: [email protected]

Identification of treatment

In accordance with current regulations regarding the protection of personal data, Ôtentik et Fière Inc. collects personal data for the purpose of providing services and for communication purposes, when the user:

• Complete the form Become an independent consultant http://tzw.73f.myftpupload.com/devenez-consultant-e-independant-e/ ;
• Makes a purchase of products via our site http://tzw.73f.myftpupload.com/produits ;
• Communicate by email with Ôtentik et Fière Inc. http://tzw.73f.myftpupload.com/contact/ ;
• Navigate the site http://tzw.73f.myftpupload.com/ through the applications of tracing and statistics (Google, Facebook, etc.);
• Communicates by telephone, information which is then loaded into the corresponding forms.

Personal data collected

Ôtentik et Fière Inc. collects information when visiting its Site, and mainly by completing its registration forms.

The collection of personal information is always done legally, fairly and in accordance with current regulations. We collect the following types of information:

• Lastnames and firstnames ;
• Address ;
• Phone number;
• Gender ;
• Date of Birth ;
• Credit card data for purchasing products;
• Billing address;
• Delivery address ;
• Email address.

As a general rule, when personal data is requested to use a service or access certain content, their provision will not be obligatory, except in cases where it is specifically indicated that it is data necessary for the provision of the service . In this case, the user can freely choose not to register and/or not subscribe to the services.

The user represents and guarantees that all data he provides is true and accurate and undertakes to keep it up to date. Modifications may be communicated to the Data Protection Officer or to the address indicated in the Section 2.

Likewise, the user acknowledges that the data requested by Ôtentik et Fière Inc. are necessary, adequate and not excessive to achieve the purposes expressed in the Section 5, which would be impossible to achieve if this data is not provided.

Any false or inaccurate statements resulting from the information and data provided, as well as any damage that such information may cause, will be the responsibility of the user.

finality

The personal data requested from the user will be used for the following purposes:

• In the event of subcontracting the services offered via the Site, to create and maintain the commercial relationship, as well as to carry out the activities and provide the services of Ôtentik et Fière Inc. (including, without limitation, the management, administration, provision and improvement of the Services).
• Send newsletters, as well as commercial communications, promotions and/or advertisements from Ôtentik et Fière Inc., occasionally or periodically. Thus, the email address that the user indicates when filling out the form on the Site may be used to send information and updates on the request for services, as well as news from Ôtentik et Fière Inc. (occasionally or periodically), updates, information on related products or services, among others. This processing is based on our legitimate interest in promoting our products and services.
• Conduct a survey or organize a competition.
• Personalize the user experience, increasing our ability to meet their needs.
• Improve the Site and the service offering Ôtentik et Fière Inc., relying on the legitimate interest of Ôtentik et Fière Inc. to constantly improve its products and services.
• Process transactions and comply with legal obligations Ôtentik et Fière Inc. is subject, such as tax obligations. The data subject to processing will not be used for purposes other than or incompatible with those mentioned above and which motivated their collection. Notwithstanding the above, it is specified that the recorded data may be used, in addition to the purposes for which they were expressly collected, for the purposes of producing statistics, managing incidents or carrying out market studies. However, in the event that personal data is processed for a purpose other than that initially specified when collecting said data, a compatibility analysis will be carried out by Ôtentik et Fière Inc. in accordance with applicable regulations. Processing will only be authorized if the original purpose is compatible with the new purpose or authorized in accordance with an independent legal basis. In these cases, the user will be informed of changes in the purpose or legal justification for the processing of their data.
  We remind the user that they can object to the sending of commercial communications (unsubscribe) and stop receiving emails from Ôtentik et Fière Inc., by reliably informing Ôtentik et Fière Inc., which will proceed with the interruption as soon as possible after receipt of this communication. For this purpose, he may send an email to the address indicated in section 2, a postal letter addressed to the address indicated in section 2 hereof, or directly follow the unsubscribe instructions detailed at the end of each email from Ôtentik et Fière Inc..

How do we use your information?

We will use the information we collect about you for the following purposes:

• Administrative information
• Collecting customer feedback
• Customer order management
• Support
• Dispute Resolution

If we wish to use your information for other purposes, we will ask for your consent and will only use your information after receiving your consent and then only for the purposes for which we grant your consent, unless we are required by the law to do otherwise.

We will retain your personal information in our databases for up to 36 months after user accounts remain inactive or for as long as we need it to fulfill the purposes for which it was collected, as detailed in this policy confidentiality.

Consent

By providing personal data to Ôtentik et Fière Inc., the user declares to accept their processing fully and without reservation by Ôtentik et Fière Inc.. The user gives his free, express and informed consent to this Ôtentik et Fière Inc. uses the collected data for the purposes indicated in Section 5 hereof as well as their integration into a database Ôtentik et Fière Inc..

Ôtentik et Fière Inc. carries out the processing of the data of the legitimated user in:

• subscription of services Ôtentik et Fière Inc. by the user, in accordance with the Terms and Conditions which are made available to the user at the end of filling out the service request form (before possible hiring and), that the user (after reading), and if he agrees, can accept by checking the box provided for this purpose; And
• the free, informed and unequivocal consent of the user, carried out after having read said Privacy Policy where Ôtentik et Fière Inc. informs of the processing that it will carry out with the user's data, and if the user agrees, by checking the box that has been included for this purpose in the service request form. Data processing which is not covered by any of the legal bases indicated above.

expiration

The data will be destroyed or archived when it is no longer strictly necessary or relevant for the purposes detailed in the Section 5 above. In particular, personal data will be kept for as long as the commercial relationship is in force (and to the extent that the user has not previously requested their deletion) and for the period during which obligations, compensation and/or responsibilities may arise. arise as a result of the commercial relationship or the services provided.

Ôtentik et Fière Inc. informs that it will retain essential information to identify the origin of the stored data for the duration of the customer's relationship with Ôtentik et Fière Inc. and/or the revocation of consent by the user in accordance with the information in the Section 5 of this Privacy Policy and/or the time required by applicable law.

Confidentiality / Assignment / International transfer – Do we disclose data to third parties?

Ôtentik et Fière Inc. will keep the personal data collected private and confidential, and will not use them for purposes other than those established in the Section 5. Ôtentik et Fière Inc. requires the signing of confidentiality agreements and processing of personal data by its employees and third parties that provide services that access the contents of the databases (or include such obligations in the service agreements it signs with its suppliers as indicated in the following paragraph). .

The user's personal data collected by Ôtentik et Fière Inc. will not be transferred, sold, exchanged, transmitted and/or communicated to a third party outside of Ôtentik et Fière Inc. without the user's consent, unless legally required and/or for the purposes of providing services to the user. This includes certain employees and service providers who enable Ôtentik et Fière Inc. to maintain the Site operational, to respect the purposes established in the Section 5, and/or to provide services to the user, who have assumed the obligation to maintain the confidentiality of the data provided and undertake to comply with the applicable regulations regarding the protection of personal data, at the time of hiring. Contracts with service providers specify the objective, scope, content, duration, nature and purpose of data processing,

In particular : Ôtentik et Fière Inc. may share the personal information provided with controlling companies, affiliates, subsidiaries, related companies and/or intermediaries related to Ôtentik et Fière Inc.

Ôtentik et Fière Inc. may share certain personal information provided by the user internally within Ôtentik et Fière Inc., with certain services, such as administration, marketing or IT.

• In some cases, Ôtentik et Fière Inc. transfers personal data on the basis of a legitimate interest and the economic and technical advantages linked to the use of specialized service providers. In this direction :
  • Agile Site Locator from Envato. Ôtentik et Fière Inc. uses this plugin to integrate maps on the Site. The integration with ASL collects the user's zip code to identify the hair care consultant closest to the user. The user can consult the privacy policy and other legal aspects of said company at the following link: https://www.envato.com/privacy/
  • Google. Ôtentik et Fière Inc. uses the GTM (Google Tag Manager) on its site to collect information on the number of visits to the pages, for analytical purposes. Integration with Google Maps allows Google to collect the user's IP address and other information. The user can consult the privacy policy and other legal aspects of said company at the following link: http://www.google.com/intl/en/policies/privacy/.
  • YouTube. The Site has links to YouTube in connection with videos related to the services Ôtentik et Fière Inc.. As noted in Section 14 below, by using these links the user leaves the Site and is redirected to the YouTube page. The user can consult the privacy policy and other legal aspects of YouTube through the following link: https://policies.google.com/privacy?hl=en.
  • Facebook. Ôtentik et Fière Inc. has integrated Facebook components into the Site. Ôtentik et Fière Inc. uses in particular the redirection link to its official Facebook publication and advertising page. The user can consult the privacy policy and other legal aspects of said company in the following link: https://en-en.facebook.com/about/privacy/.
  • Instagram. Ôtentik et Fière Inc. has integrated Instagram components into the Site. Ôtentik et Fière Inc. notably uses the redirection link to its official Instagram page. The user can consult the privacy policy and other legal aspects of said company in the following link: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect.
  • Linkedin. The Site contains links to Linkedin. As indicated in Section 14 hereof, by using these links the user leaves the Site and is redirected to Linkedin. The user can consult the privacy policy and other legal aspects of Linkedin at the following link: https://www.linkedin.com/legal/privacy-policy.

Social media

Ôtentik et Fière Inc. also uses social networks, such as Facebook or Instagram, and has integrated features of these networks into its services. The user can only use these social networks to the extent that he is registered there and has accessed the corresponding social network with his user ID.

There are redirection links from these social networks to the Site. Ôtentik et Fière Inc. and vice versa. These social networks have their own privacy policies and terms and conditions, on which Ôtentik et Fière Inc. does not interfere and has no control.

Finally, the user should know that Ôtentik et Fière Inc. can (and that Ôtentik et Fière Inc. reserves the right to) disclose its information in the following cases:

• if required by a judicial or administrative authority;
• if necessary in order to exercise your rights under the General Conditions of Ôtentik et Fière Inc. and this Privacy Policy ;
• as necessary to comply with the law;
• whether said data could be useful for the protection of the rights of third parties;
• when they are useful for the protection of the rights, property or safety of Ôtentik et Fière Inc., its controllers, subsidiaries, affiliates, directors, managers, employees, users or the general public;
• when there are well-founded reasons related to public security, national defense or public health.

Safety

Ôtentik et Fière Inc. declares its intention to adopt the technical and organizational measures necessary to guarantee the security, integrity and confidentiality of the data in accordance with the regulatory provisions in force for the collection, use and protection of personal information, in order to avoid their falsification, loss, unauthorized consultation or processing.

Ôtentik et Fière Inc. does not guarantee absolute confidentiality in the use of the Site since the possibility of unauthorized third parties becoming aware of it must not be excluded. The user acknowledges that the existing technical means ensuring security are not completely inviolable and that even when all reasonable security precautions are adopted, it is possible to undergo manipulation, destruction and/or loss of information. In the event that a security incident is detected and involves a significant risk for the data owner, this event will be communicated without delay to the competent supervisory authority, accompanied by the corrective measures implemented and/or to be implemented. implemented.

Ôtentik et Fière Inc. is not responsible for any loss or deletion of data by users. Likewise, Ôtentik et Fière Inc. disclaims all liability for possible damage caused by computer viruses.

Finally, the user must also take steps to protect their information. Ôtentik et Fière Inc. insists that its users take every precaution to protect their personal information when browsing the Internet. It is at least advisable to change the password periodically, using a combination of letters and numbers, and to be sure to use a secure browser.

Rights of the data owner and procedures to respond to their exercise

The user who owns the data may at any time exercise the rights of access, rectification, cancellation, opposition, limitation of processing, portability, confidentiality and deletion regarding their personal data.

The exercise of these rights can be carried out by the user himself, through an email addressed to [email protected], or by written communication addressed to the data protection officer at the following address [email protected], or by one of the methods provided for in the applicable regulations. Ôtentik et Fière Inc. may request the data necessary to validate the identification of the data owner.

The deletion of certain data will not be carried out where it could cause damage to the rights or legitimate interests of third parties, or where there is a legal obligation to retain the data.

Appointment of a data protection officer

Ôtentik et Fière Inc. has designated a delegate for the application and control of this Privacy Policy who can be contacted by the following means:

• Responsible: Samy Tagba
• Email: [email protected]
• Phone: +1 (833) 683-6845 3010 mails

Training – is training offered?

The staff of Ôtentik et Fière Inc. whose functions are related to the processing of personal data is formed in order to guarantee better protection of personal data and the rights of their holders.

Third Party Links – Does our Site contain redirect links to other sites?

The Site may contain links to third party sites, with or without advertising content, whose privacy policies are foreign to Ôtentik et Fière Inc.. The linked sites are not linked to Ôtentik et Fière Inc. and their existence in no way presupposes that there is any suggestion, invitation or recommendation for visiting the places of destination or any type of link or association between Ôtentik et Fière Inc. and these sites. Ôtentik et Fière Inc. is not responsible for the content, use and activities of these linked sites, nor for any damage, actual or possible, material or moral, direct or indirect, suffered by users and resulting from the information contained in these sites or from the relationship that users can establish with third parties whose services have been published on the Site. Notwithstanding the foregoing, any comments on these linked sites will be helpful to Ôtentik et Fière Inc. in order to improve the services and/or ensure the integrity of the Site. Ôtentik et Fière Inc. undertakes to do everything possible to prevent the existence on its Site of links to sites with illegal content.

Cookies

When the user accesses the Site, Ôtentik et Fière Inc. may save certain information on its computer in the form of a “cookie” or similar file. The Site uses cookies to:

• Collect data on Site traffic and
• Improve the user experience when using the Site.

The user should know that to browse the Site, it is not necessary to authorize the installation of cookies sent by the Site. This may only be required for certain services. The user can erase cookies from the hard drive of their computer, prevent access to their computer either through their browser or by choosing the corresponding option when asked about the possibility of using cookies for these purposes and in compliance with the Cookies Policy website Ôtentik et Fière Inc..

Cookies are information files that a website or the provider of certain services of the site transfers to the hard drive of the user's computer via the browser program. Cookies themselves cannot personally identify the user (although they may contain the user's IP address), but they do allow them to recognize the user's browser, capture and store certain data (user's operating system, domain name of the website from which the site was linked, among others). Ôtentik et Fière Inc. reserves the right to use the services of third parties to analyze and understand the users of the Site, who may not use the information collected for purposes other than the improvement of the services of Ôtentik et Fière Inc..

Approval

Use of the Site by the user implies knowledge and full approval of the Privacy Policy de Ôtentik et Fière Inc. and Terms and Conditions de Ôtentik et Fière Inc., if applicable. Likewise, the user accepts the Privacy Policy de Ôtentik et Fière Inc. and Terms and Conditions de Ôtentik et Fière Inc. by completing the service request.

Changes – Is this the most recent version?

This is the current version of the Privacy Policy of Ôtentik et Fière Inc., updated September 01, 2023.

Ôtentik et Fière Inc. may at any time and without notice, modify this Privacy Policy. These modifications will take effect as soon as they are published on the Site or as soon as they are notified to users by any means, whichever comes first. The user must keep himself informed of the conditions included herein by entering periodically.